Privacy Policy

El Capitan Hotel respects the privacy of all our guests, and we are committed to protecting it. We collect personal information that you provide to us such as name, address, contact information, passwords and security data, and payment information in order to process bookings and deliver personalized ads and experiences.
The personal information that we collect depends on the specific interactions with the business. These information we collect can include the following:
  • We collect your first and last name, email address, postal address, phone number, and other similar contact information.
  • Relevant information for analytics – such as IP address and/or browser and device characteristics – is collected automatically when you visit our websites.
  • We automatically collect certain information when you visit, use or navigate our websites. This information does not reveal your specific identity (such as your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Sites and other technical information. This information is primarily needed to maintain the security and operation of our websites, and for analytics and reporting to provide better experience to website users.
To better serve you when you are using this site, we also use “cookies” to help us recognize your preferences and selections.
A cookie is an electronic piece of data stored on the user’s computer stored by your browser and operating system that are tied to information about the user. Cookies can store a user’s ID and password, personalize home pages, or identify which parts of a site have recently been visited. We issue and use cookies to enhance your visit and the services we offer on our website, as well as to keep track of the areas on our website that interest our visitors, and in doing so, we can make improvements and updates to those areas that are most popular. You can choose whether to allow your browser to accept or deny cookies; choosing to deny cookies will still allow you to continue browsing the sites. Also, the choice to accept or deny a cookie is different from your choice to accept/deny email messages.
We may obtain information about you from other sources, such as public databases, joint marketing partners, as well as from other third parties. Examples of the information we receive from other sources include: social media profile information; marketing leads and search results and links, including paid listings (such as sponsored links).
The email address you provide for order/reservation processing, will only be used to send you information, updates pertaining to your reservation, interactions, and relevant, related communications pertaining to your bookings and experience at the hotel.
El Capitan Hotel may inform you by email of our available services,features, upgrades and future personalized offers at an appropriate intervals for your benefits. You may opt in or out of receiving these relevant communications at any time.
Agents or contractors of El Capitan Hotel and affiliates who have access to your personal information are required to keep the information confidential and not to use it for any other purpose than to carry out the services they are performing for El Capitan Hotel. El Capitan Hotel and affiliates does not sell any of your personal information to any outside organization for marketing or solicitation without your permission.
El Capitan Hotel is committed to the security of the data collected on this Web site, and treat all information you provide us as confidential. We use secure socket layer (SSL) encryption technology to secure the privacy of credit card information, name, address, email and other information you provide us.
Please be aware that third-party Web sites available through links on our web site each have separate privacy and data collection practices. We have no control, responsibility or liability for these third-party policies or actions. El Capitan Hotel cannot ensure or warrant the security of any information you disclose online to third party sites.
This website is subject to United States law. El Capitan Hotel will disclose personally identifiable information without your permission when required by law or in good faith belief that such action is necessary to investigate or protect against harmful activities to guests, visitors, associates, or others, or to property (including this site). Our Privacy Policy may be updated from time to time for regulatory compliance.
By using our Site(s), you consent to our website’s Privacy Policy.
Changes To Our Privacy Policy
This privacy policy may change from time to time to conform with legislation and/or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes. Please also feel free to contact us if you have any questions about this Privacy Policy or the practices described therein.